YUSRIANI, A.; RACHBINI , W. PENGARUH FITUR LAYANAN DAN KEPUASAN PELANGGAN TERHADAP KESETIAAN PELANGGAN SHOPEE. Scientica: Jurnal Ilmiah Sains dan Teknologi, [S. l.], v. 3, n. 2, p. 619–628 , 2024. Disponível em: https://jurnal.kolibi.org/index.php/scientica/article/view/4527. Acesso em: 16 apr. 2026.