PAPARANG, G. E.; WULLUR, M.; TUMEWU, F. J. ANALISIS PELAKSANAAN STANDAR MUTU PELAYANAN DI BANK RAKYAT INDONESIA (BRI) KANTOR CABANG . Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi, [S. l.], v. 2, n. 4, p. 134–149, 2024. Disponível em: https://jurnal.kolibi.org/index.php/neraca/article/view/932. Acesso em: 2 may. 2026.