PULUNGAN, A.; SUMANTI, S. T.; JAMIL, K. PELAKSANAAN TOTAL QUALITY MANAGEMENT PERPUSTAKAAN UNIVERTAS MEDAN AREA (UMA). Kultura: Jurnal Ilmu Hukum, Sosial, dan Humaniora, [S. l.], v. 2, n. 10, p. 361–380, 2024. Disponível em: https://jurnal.kolibi.org/index.php/kultura/article/view/3218. Acesso em: 16 apr. 2026.